Shipping and Delivery Times

Overview

This article provides information regarding our estimated shipping timelines and how you can track your order once it has been dispatched.

Estimated Shipping Times

Shipping durations vary depending on the destination country. Please refer to the table below for general estimates:

Note: "Business days" refer to Monday through Friday, excluding public holidays. Delivery times are estimates and may vary due to customs processing or local courier delays.

How to Track Your Order

Once your order has been processed and shipped, you will receive a Shipping Confirmation email.

1. Locate your Tracking Number: Check your inbox for the email containing your unique tracking code.

2. Monitor Progress: Click the link provided in the email or enter the code on our carrier's website to see real-time updates.

3. Ensure Smooth Delivery: We recommend monitoring your tracking status to ensure someone is available to receive the package upon arrival.

Need Further Assistance?

If your package has not arrived within the estimated timeframe or if you have any questions regarding your shipment, please don't hesitate to contact our support team. We are here to help!

• Email: support@colamyhome.com

• Response Time: We aim to respond within 24 business hours.

Tips for a Better Experience

• Check your Spam Folder: If you haven't received a tracking number within 2 business days of your purchase, please check your junk/spam folder.

• Address Accuracy: Double-check your shipping address at checkout to prevent any delivery complications.