Rita
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Recent activity by Rita-
Atlas Series Chair Cleaning & Maintenance Guide
To maintain the appearance and extend the lifespan of your Atlas series chair, please follow the cleaning methods appropriate for different parts.1️⃣ Aluminum Parts (Handrails, Five-Star Base)Avoid...
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Why am I told that delivery is not possible in some areas?
1. Description of delivery scopeFor orders in the United States, our after-sales reissue service (including complete products or accessories) currently only supports delivery within the continental...
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How to Detach the Gas Lift from the Five-Star Base or Seat Mechanism
If you need to replace the gas lift, five-star base, or seat mechanism, but find that the parts are tightly connected and difficult to separate, please follow the steps below:1. Ensure a Safe Worki...
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Office Chair or Ergonomic Chair Making Unusual Noises
If your office chair or ergonomic chair makes unusual noises during use, please follow the steps below to perform a self-check:1. Check the Connection Between the Gas Lift and the Five-Star BaseMak...
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Why Did I Only Receive Part of My Order?
If you ordered multiple items or a single large product (such as chairs, sofas, or massage chairs), your order may be shipped in multiple separate packages. It is common for these packages to arriv...
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Product Warranty Policy
We provide a product warranty service to ensure you have a reliable and satisfying experience with our products.Warranty PeriodMost products: 1-year warrantyAtlas Series ergonomic chairs: 3-year wa...
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Purchased a Dining Chair or Sofa but Some Parts Are Missing from the Box — What Could Be the Reason?
This situation may occur with the following product models:B226, A231, A334, T89, B242, 9532, B248, 2237, D0123, W290, 3102, CF088, and others.If you purchased a dining chair or sofa and noticed th...