Rita

How to Resolve Your Refund InquiryIf your order was part of a specific collaboration or review program arranged through an external agency or service provider, please follow these steps to ensure y...

Our Price Adjustment PolicyAs part of our dynamic marketing strategy, product prices may change based on inventory, promotional events, or market conditions.Standard Policy: We do not offer direct ...

OverviewIf you have chosen to return your item using a carrier of your choice at your own expense, please follow the steps below to ensure your return is tracked correctly and your refund is proces...

OverviewWe receive many inquiries regarding whether we can provide physical fabric samples or swatches prior to a purchase. This article clarifies our current policy on sample requests.Our Policy o...

Carriers by DestinationBelow are the primary carriers we use for different regions:RegionPrimary CarriersUnited States (USA)UPS, AMSP (Amazon Shipping), and FedExGermany & European Union (EU)GLS, D...

Invoices and VAT SupportWe provide VAT-compliant invoices for all orders. Depending on how your order was placed, the method of obtaining your invoice may vary:Automatic Invoices: For many orders, ...

OverviewThis article provides information regarding our estimated shipping timelines and how you can track your order once it has been dispatched.Estimated Shipping TimesShipping durations vary dep...

Overview We welcome customers interested in purchasing our products in large quantities. To ensure you receive the best possible service and pricing for your bulk order, we have a dedicated team re...

This guide provides instructions for removing surface stains from furniture. To ensure the best results without damaging the material, please follow the specific cleaning methods for Cotton/Linen o...

To ensure the successful and timely delivery of your order, please review our shipping address policies and regional limitations.1. No Delivery to P.O. Boxes or APO/FPO AddressesWe are currently un...